Effective Date, 30 September 2024

TectArch Privacy Policy 

 

Introduction 

The Protection of Personal Information Act (POPIA) emanates from Section 14 of the Constitution of the Republic of South Africa, 1996, which ensures everyone’s right to privacy. This includes protection against the unlawful collection, retention, dissemination, and use of personal information, i.e., information that can identify you.

 

POPIA was enacted in November 2013 to safeguard personal information processed by public and private bodies. TectArch is committed to protecting the personal information of clients, consultants, staff, and service providers by adhering to these legal requirements. This policy informs you of the type of personal information we collect, how we collect it, how it is used, shared, protected, and stored.

 

By using TectArch's website or services, you agree to the terms of this policy. TectArch reserves the right to amend this policy as necessary.

 

1.What is Personal Information? 

Personal information refers to information that can identify a living person or an existing juristic person (e.g., a company). Examples include:

• Identifying information (name, date of birth, ID number)

• Contact details (phone number, email address)

• Address details (physical or postal address)

• Demographic information (race, gender, marital status)

• Financial information (banking details, tax numbers)

 

2.Scope of the Privacy Policy 

This policy outlines:

• How and when personal information is collected for a specific purpose.

• Ensuring the information is up-to-date and relevant.

• Implementing reasonable security measures to protect the information.

• Retaining information only as long as necessary and deleting outdated information.

• Providing access to view and update your personal information upon request.

 

3.How We Obtain Personal Information 

TectArch collects personal information directly from you, public records, or third-party sources, where applicable. Your consent will be sought before processing your personal information unless legal grounds or legitimate interests justify otherwise.

 

We collect information via:

• Contracts or service agreements

• Public records

• Third-party services, in compliance with applicable law

 

4.Use of Cookies 

Cookies are small files placed on your device that help us analyse web traffic and tailor the website to your preferences. TectArch uses cookies to improve the user experience. You may choose to accept or decline cookies, though some website features may be affected if cookies are declined.

 

Our website may also contain third-party cookies, which are governed by their own privacy policies.

 

5.How We Use Your Information 

We collect and use personal information for the following purposes:

• Employment and human resources management

• Service provision and project management

• Access to our website and online services

• Compliance with legal requirements

• Billing and invoicing

• Client communication and service improvement

• Governance, internal audits, and accounting

• Payments and debt collection

 

6.Disclosure of Information 

TectArch may share personal information with third parties under the following circumstances:

• With your consent

• To comply with legal obligations

• For the purpose of service delivery, where necessary

• To protect legitimate interests (yours or those of a third party)

• To auditors, attorneys, or contractors performing services for TectArch

 

Third parties with whom we share personal information are required to uphold similar privacy and security standards.

 

7.Information Security 

TectArch takes reasonable precautions to protect your personal information. Security measures include:

• Restricted access to personal information for authorized personnel only

• Secure storage of electronic and physical records

• Firewalls and encryption for sensitive data

• Regular security reviews and updates

 

While we make every effort to safeguard your information, TectArch cannot guarantee the complete security of data transmitted over the internet.

 

8.Transfer to Other Countries 

Personal information may be transferred and processed in other countries where data protection laws may differ from South Africa’s. By using our services, you consent to the transfer of your information to such countries.

 

9.Correction of Your Personal Information 

You may request the correction or deletion of personal information that is inaccurate, outdated, or no longer necessary for the purposes for which it was collected. To request corrections or deletions, please contact TectArch via [Insert Contact Email]. We will take reasonable steps to update or remove the information as necessary.

 

10.Retention of Information 

TectArch retains personal information only for as long as necessary to fulfil its purposes, unless longer retention is required by law or with your consent. Information will be securely destroyed or anonymized when no longer needed.

 

11.Your Rights 

You have the right to:

- Be notified when personal information is collected or accessed by an unauthorized person.

- Request access to your personal information.

- Request the correction, deletion, or destruction of inaccurate or unnecessary personal information.

- Object to the processing of your information, especially for direct marketing.

- Submit a complaint to the Information Regulator if your privacy rights are violated.

 

12.Enquiries 

If you have questions or concerns about this Privacy Policy or how your personal information is handled, please contact our Information Officer at home@tectarch.co.za.